Everything you need to know before purchasing

  1. Subject of the online contract and its conclusion

This “online” purchase agreement regulates every transaction taking place through the website www.madealsud.com between any final consumer and the company Made al Sud srls, with headquarter in via Delle Egadi 4/C – 92100 Agrigento (AG), VAT registration number: 02771600844 and registered at the CCIAA of Agrigento with the number 205596.

Any consumer accepts that contracts will be perfectly concluded online through our website www.madealsud.com by the completion of a number of procedures which will take the consumer to the purchase. The purchase order is an unconditional acceptance of the following purchase condition, included what is related to the payment method.

As consumer is indicated any physic or legal person completing the purchase on our website. The following conditions will be valid until Made al Sud srls will change them. Eventual updates will be effective from the moment they’ll be published on the website www.madealsud.com and will regulates any purchase from that moment.

  1. Purchase prices and payment methods

Every price of goods exposed on the website includes VAT and any other fee (unless differently indicated) consumers are bound to pay. Transportation cost is duly pointed out before the purchase confirmation. These conditions are valid only on the Italian territory; eventual additional costs due to abroad transportation or fees in force in the destination country will be charged on the consumer.

Consumers can pay the ordered goods picking one of the following methods:

  • Credit Card
  • Wire Transfer
  • PAYPAL
  • MULTISAFEPAY

Accepted credit cards are VISA and MASTERCARD.

Made al Sud S.r.l.s. – Via delle Egadi 4/C
IBAN: IT71 H076 0116 6000 0102 4683 169

SWIFT CODE: BPPIITRRXXX

  1. DELIVERY PROCEDURES AND TRANSPORTATION COSTS.

Made al Sud srls will contact one or more of its trusted courier for the delivery. In case the client won’t be at home, a notice of delivery will be left and he will be asked to contact the courier to decide another time of delivery. Time of delivery will never exceed what is provided by law. No responsibility can be attributed to Made al Sud for delays due to force majeure.

  1. AVALAIBILITY OF GOODS AND DELIVERY

Customers can purchase for immediate delivery only goods indicated as available on the website www.madealsud.com. The maximum quantity is pointed out on the same website in relation to the warehouse availability. Whenever an order exceed that number the system will accept the order only for the maximum availability, the rest will be subject to Made al Sud acceptance. Normal delivery timing for the Italian territory range between 5 to 10 days from the completion of the purchase procedures (not including holidays in between). In any case forecasted timings cannot be considered bounding for Made al Sud srls. Every order paid with wire transfer will be executed only after the payment was received.

  1. RESPONSIBILITY
    Made al Sud S.r.l.s. is not responsible for any disruption due to force majeure nor for any third party fraudulent and illegal misuse of its brand. Made al Sud srls reserves its right to ask for damages to its image and eventually to act against those subjects.

 

  1. WARRANTIES

Made al Sud S.r.l.s. commercializes high quality products, however it declines any responsibility in case of inaccuracy of product specifics or its documentations. The main characteristics are not binding and they could be changed by producers without notice. Made al Sud srls is just a vendor of goods wrapped by their direct producer and it’s not responsible for those products.

  1. BUYER OBLIGATION

It’s forbidden to enter false or misleading information in the registration procedure, necessary to activate the purchase contract and the following communications. It is equally forbidden to make doubles registrations. Made al Sud reserves its right to pursue any legal violation or abuse of the above in the interest of every customers.

  1. Right of Withdrawal

If a Customer was not satisfied with its purchase, he has the right to withdraw from the purchase agreement without any penalty by 10 working days from the delivery of the goods. This right has to be manifested with a registered mail to the following address:

Made al Sud S.r.l.s.

via delle Egadi 4/C

92100 – Agrigento (AG)

This right however cannot be exercised if the products bought were custom-tailored or if for their nature they cannot be sent back because of their risk of deteriorating. Within the same deadline (10 days) all the products have to be given back to Made al Sud in their original packaging and intact. Restitution costs will be at the expense of the Customer. Once Made al Sud received the goods as requested by the contract, it will refund the customers, who will care about giving to the company its bank details too.

  1. Right of Withdrawal by Made al Sud

Made al Sud S.r.l.s. has discretion on the possibility to solve the contract with a simple communication to the client containing adequate and reasonable justifications. In this case Customer will only have the right of being refund for the expenses borne.

  1. PERSONAL DETAILS

Personal information are collected with the only scope of registering the client and of activating all the procedures necessary to execute the present contract and its relative communications. These details are treated electronically with respect to the applicable law and they can be shown only with a request by the judiciary authority.

Owner of the collection and personal details treatment is Made al Sud established in Agrigento, Via delle Egadi 4/C.

Sensible datas regarding credit cards are not managed directly by Made al Sud srls but from the company providing the virtual POS.

  1. Applicable Law and competent court

The present general conditions are regulated by the Italian Law. Except for mandatory provisions, any controversy on the contract will be subject to the court of Made al Sud headquarter.